Service-as-Software

You own the software and the runtime. The agents do the work.

The industry has started calling this service-as-software: the agent does work a person used to do, and you pay for the work rather than for the right to log in. It is a useful name because it explains the price model without having to argue for it.

Per-seat pricing counts humans. When the agents are the ones doing the work, counting humans measures the wrong thing. So the suite is priced as a flat software fee plus inference metered as a utility, and the meter is printed on the bill.

Why together

The suite is worth more than the products.

One design system

The same palette, type and interaction grammar across every surface. Staff who learn one product can already use the next.

One runtime

Every agent runs on APG. One place to look when something misbehaves, one set of cost ceilings, one audit trail.

One bill

A flat software fee for what you license, plus inference metered once across all of it. Not four subscriptions and four opaque credit pools.

One memory

Agents that share context stop asking your team the same question twice. This is the layer SF Brain is being built to formalise.

One security posture

Three-layer tenant isolation and the same operator-confirm discipline everywhere, so a review covers the estate rather than one app.

One exit

The runtime is yours. If you stop paying us, the software keeps running on your hardware. That is the point.

The honest comparison

Where this sits against the alternatives.

Solutions Factory suite compared with hosted AI-helper platforms and self-hosted agent tooling
 Solutions FactoryHosted helper platformsSelf-hosted agent tooling
What you getDepartments built for your operationThe same prebuilt helpers as everyone elseA canvas and the work to do on it
Where it runsYour infrastructureTheir platformYour infrastructure
Inference costMetered per token, markup statedBundled into a tierYours to buy and manage
Who is accountableWe operate it under retainerSupport ticketYou are
Time to first valueWeeks. It is a build.Same dayDepends on your team

The last row is not a typo. Hosted helper platforms win on speed and we are not going to pretend otherwise. The trade is generic-and-immediate against specific-and-owned.

The suite

Start with one. Add the rest when it earns it.

Most engagements start with a single product or a single agent, and grow because the first one worked. A discovery call is where we work out which one that should be.